PLAN • PREPARE • ENROLL
Information. Answers. Peace of Mind.

Find Help in New York

Start with statewide official programs. Local services and eligibility vary by county; always confirm directly before traveling or applying.

Statewide programs and assistance

NY Connects

Long-term services and supports, aging and disability resources, and local referrals.

NY Connects ↗

EPIC Prescription Assistance

New York's Elderly Pharmaceutical Insurance Coverage program. Check age, income, residency, and Medicare Part D requirements.

NYS EPIC ↗

SNAP, HEAP & other benefits

Find and apply for eligible food and energy assistance programs.

myBenefits NY ↗

Medicare Counseling

Get free, unbiased counseling through the State Health Insurance Assistance Program (SHIP/HIICAP).

Find SHIP counseling ↗

Food & Community Referrals

Ask about food pantries, meals, housing, and emergency local services.

Find 211 services ↗

Social Security

Official information about Medicare enrollment, retirement, and disability benefits.

SSA Medicare ↗

Central New York: learning & daytime support

Upstate / Syracuse Oasis

Explore in-person and online classes. Check the current catalog for registration, locations, availability, and class fees.

Visit Upstate Oasis ↗

Silver Fox Adult Day Centers

Explore adult day services in Baldwinsville and Manlius. Contact the center directly about suitability, availability, services, and costs.

Visit Silver Fox ↗

Transportation: medical and everyday rides

Some Medicare Advantage plans include transportation for certain medical visits, subject to plan rules. Many people also need nonmedical rides for shopping, errands, community activities, and appointments not covered by their plan.

Medical rides

Ask your specific health plan whether transportation is covered, how many trips are allowed, and how far ahead to book.

Accessible and paratransit rides

Contact your local transit authority or NY Connects to ask about eligibility, accessibility, and service areas.

Shopping, errands & escorts

Ask the Office for Aging about volunteer drivers, senior shuttles, community groups, or private-pay companion services.

Before booking, confirm eligibility, trip purpose, service area, accessibility, advance notice, fares, and whether an escort is permitted.